Terms and conditions

Welcome to COREFLOW! These terms cover every class we teach, including Hot Pilates, Hot Sculpt, Sculpt & Strength and Powerhouse, and every service at the studio. By taking part you agree to them. Please read them carefully.

1. Registration and booking

Class reservations

All classes must be booked in advance through our online booking system. We recommend reserving your spot early to ensure availability.

Class packages

When purchasing a class package, payment must be made in full prior to attending any class. Packages are non-refundable.

Waitlist

If a class is fully booked, you may join the waitlist. You will be notified if a spot becomes available.

2. Cancellations and no-shows

Cancellation policy

Cancel at least 6 hours before class starts and you are not charged. Cancelling inside that 6-hour window incurs a $10 fee, and the class credit is used up as well.

No-show fee

Not showing up for a booked class without cancelling incurs a $15 fee, and the class credit is used up as well.

3. Late arrivals

Please arrive 5 minutes before your class start time. Once a class has been running for 10 minutes we cannot admit anyone else: it disrupts the class, and it is not safe to begin in a heated room without the warm-up. A late arrival turned away at the door counts as a no-show.

4. Health and safety

Health conditions

Please inform your instructor of any injuries, medical conditions, or concerns before participating in class. It is your responsibility to consult with a healthcare professional before starting any fitness program.

Liability waiver

By attending classes, you acknowledge that there are inherent risks associated with physical activity, including activity in a heated room. You waive any claims against COREFLOW STUDIO LLC, its staff, and affiliates in the event of injury or accident.

5. Payment and pricing

Pricing

Prices for classes, packages, and memberships are subject to change. All rates will be clearly listed on our website or studio materials.

Memberships

Memberships may require a minimum commitment period and are automatically renewed unless cancelled in writing with at least 30 days notice.

6. Studio etiquette

Respect for others

We aim to create a positive, respectful, and inclusive environment for all participants. Please be considerate of your fellow clients and instructors.

Personal belongings

Please store personal items in the designated areas. The studio is not responsible for lost or stolen items.

Noise and distractions

To maintain focus during class, please silence your mobile phone and avoid unnecessary distractions.

7. Privacy

Personal information

We respect your privacy. We do not sell your personal information. We share it only with the service providers we need to run the studio, such as our booking and payment platform, and where the law requires it. Our Privacy Policy explains in full what we collect, how we use it, who we share it with, and the choices you have.

Photos and videos

We photograph and film inside the studio. Any image or footage in which you appear may be used byCOREFLOW STUDIO LLC for promotional purposes, including on our social media accounts, our website and other marketing materials. By booking a class you agree to this.

If you would prefer not to appear, tell any instructor before class and we will work around you, or email info@coreflowstudio.us to ask us to remove an image that has already been published.

8. Studio policies

Right to refuse service

We reserve the right to refuse service to anyone who does not adhere to our policies or who creates a disruptive environment.

Changes to terms

Coreflow reserves the right to update or modify these terms at any time. Clients will be notified of significant changes via email or on our website.

9. Contact us

If you have any questions or concerns regarding these terms or our services, please reach out to us at: info@coreflowstudio.us

Thank you for choosing COREFLOW! We look forward to supporting you on your Pilates journey.