TERMS:

Welcome to COREFLOW! By participating in our classes and services, you agree to the following terms and conditions. Please read them carefully.

1. Registration & Booking

  • Class Reservations: All classes must be booked in advance through our online booking system. We recommend reserving your spot early to ensure availability.
  • Class Packages: When purchasing a class package, payment must be made in full prior to attending any class. Packages are non-refundable.
  • Waitlist: If a class is fully booked, you may join the waitlist. You will be notified if a spot becomes available.

2. Cancellations & No-Shows

  • Cancellation Policy: Cancellations must be made at least 12 hours in advance to avoid being charged for the class. Cancellations made within 12 hours will incur a $15 fee or the class will be deducted from your package.
  • No-Show Fee: Failure to show up for a scheduled class without prior cancellation will result in a $15 fee or loss of the class credit.

3. Late Arrivals

  • Please arrive at least 5 minutes prior to your class start time to ensure a smooth and respectful start for all participants.

4. Health & Safety

  • Health Conditions: Please inform your instructor of any injuries, medical conditions, or concerns before participating in class. It is your responsibility to consult with a healthcare professional before starting any fitness program.
  • Liability Waiver: By attending classes, you acknowledge that there are inherent risks associated with physical activity. You waive any claims against Pilatte, its staff, and affiliates in the event of injury or accident.

5. Payment & Pricing

  • Pricing: Prices for classes, packages, and memberships are subject to change. All rates will be clearly listed on our website or studio materials.
  • Memberships: Memberships may require a minimum commitment period and are automatically renewed unless cancelled in writing with at least 30 days notice

6. Studio Etiquette

  • Respect for Others: We aim to create a positive, respectful, and inclusive environment for all participants. Please be considerate of your fellow clients and instructors.
  • Personal Belongings: Please store personal items in the designated areas. The studio is not responsible for lost or stolen items.
  • Noise & Distractions: To maintain focus during class, please silence your mobile phone and avoid unnecessary distractions.

7. Privacy

  • Personal Information: We respect your privacy and will never share your personal information without your consent. Your information will only be used to communicate studio updates, class schedules, and promotional offers
  • Photos & Videos: By attending our classes or events, you consent to the use of any photos or videos taken during the session for promotional purposes, unless otherwise stated.

8. Studio Policies

  • Right to Refuse Service: We reserve the right to refuse service to anyone who does not adhere to our policies or who creates a disruptive environment.
  • Changes to Terms: Coreflow reserves the right to update or modify these terms at any time. Clients will be notified of significant changes via email or on our website.

10. Contact Us

If you have any questions or concerns regarding these terms or our services, please reach out to us at:

Thank you for choosing COREFLOW! We look forward to supporting you on your Pilates journey.